Bengaluru: Concerned over recurring technical glitches in Bengaluru’s Namma Metro operations, the Centre has directed the Bangalore Metro Rail Corporation Limited (BMRCL) to carry out a comprehensive inquiry and submit a detailed report on the disruptions.
In recent months, frequent technical issues have led to repeated interruptions in metro services, drawing criticism from commuters and raising concerns over reliability. The matter was also raised at the national level by Bengaluru South MP Tejasvi Surya, who urged intervention.
Following his representation, the Chief Commissioner of Railway Safety has instructed BMRCL to investigate service disruptions reported over the past three years and provide a detailed report on corrective measures taken so far.
Taking to social media platform ‘X’, Surya said the move was initiated based on his request to the authorities. He emphasised that passenger safety and convenience must remain the top priority for BMRCL.
He further said that the metro operator must ensure safe, reliable and uninterrupted services as part of its core responsibility, adding that operational safety should not be treated as a secondary concern.
Based on my request, the Chief Commissioner of Rail Safety has directed BMRCL to investigate the train service disruptions over the last three years and submit a report on the corrective measures taken.
Passenger safety and convenience must be BMRCL’s highest priority and not an… https://t.co/eOcfMZ40Fe pic.twitter.com/E16d2enJT6
— Tejasvi Surya (@Tejasvi_Surya) July 1, 2026
Citing data, Surya noted that around 20 service disruptions have been reported since 2024, calling for urgent corrective action to fix systemic issues and restore public confidence in the metro system.
